Work Placement Opportunity
About Calculus Software Solutions
Established in 1999, Calculus are market-leaders in the provision of business systems to the independent electrical retail industry. The company develops, installs and supports its own software solutions for in-store, online and mobile applications, along with offering a complete range of both IT hardware and VoIP telecommunications services.
Role Description
The role is an office-based role in either our Support or Web Department, although there may be an opportunity to move to a combined office/field engineer role in the future.
Training is given on both our in-house software platforms, and the use of SQL Server, although prior experience of SQL server / relational databases, and Windows desktop/server platforms is an advantage. Experience in the electrical retail industry is also an advantage.
Duties of the Support role include:
- Taking telephone calls from customers to log new issues and progress existing issues
- Resolving customer queries through a combination of internal documentation and knowledge of our systems
- Keeping up-to-date with the latest changes in new releases of software and interrogate customer system databases
- Support and configuration of Windows-based clients and servers, to the extent required to support our software
- Support and configuration of routers and inter-site VPNs
- Customer training within our offices
Duties of the Web Development role include:
- Building responsive, mobile-first websites, with good-looking user interfaces in HTML/HTML5 and CSS/CSS3.
- Magento layout - XML and Frontend
- Working with Magento 1 and/or 2
- PHP
- Building consumer facing web applications
- Working on projects in a team or individually
- Taking telephone calls from customers to log new issues and progress existing issues
- Resolving customer queries through a combination of internal documentation and knowledge of our systems
Preferred Skills
- Good team player
- Attention to detail
- Excellent spoken and written English
- Experience or exposure to SQL Server is preferred but not essential
- Knowledge of SQL Server 2008 upwards
- Experience with Magento theme development.
How to Apply
To apply for this role and to find out more, please fill out the below form:
Duration
12 - 14 Months
Location
Crowborough, East Sussex
(TN6 2QX)Job Role
1st Line Support Engineer
Salary
Subject to experience
Working Hours
Monday to Friday
09:00 to 17:30
"Throughout my work placement at Calculus Software Solution I was able to explore a number of different aspects of I.T. I particularly enjoyed working independently on a number of different projects such as implementing Voice over IP solutions and website design projects. This work placement is perfect for anyone who strives to exceed their own capabilities and I would consider it to be a defining aspect in regards to my commitment and work ethic during my final year of study. "
“This placement is perfect for expanding your knowledge and challenging yourself in a number of areas. I have developed a range of new skills and feel a lot more confident in those learnt at university. It has been a pleasure to work in such a supportive and encouraging environment and I look forward to the rest of my year.”
"The work placement has allowed me to experience the real-world application of what I have studied during my time at University. It has also taught me a number of valuable life lessons."
"This year has given me the chance to see what a software development company looks like, from projects right through to the development and support side."