Stock, Sales,
Deliveries
Tools to manage your business effectively For example, NCompass would let you...

- Find out how much money a customer owes you

- Get an instant stock valuation

- View item history

- Manage your delivery schedule

... and much much more!
Rental
Module
Whether you have 20 rental accounts or 20,000 the NCompass Rentals module is ready to help you.
  • Create multiple rental agreements per customer
  • Allocate multiple items to each agreement
  • Add and remove items on active agreements, with any balance correction required automatically calculated
  • Automatic reminder letters to improve your cash flow
  • Batch payment support
  • Fully-controllable arrears system supports multiple arrears level letters, with one-off or general overrides for individual agreements, with management report for severe arrears
  • Print your rental agreements at point-of-sale
Service
Module
The fully integrated Service module provides a highly flexible solution to the needs of a business with a service department. In keeping with the rest of the system, the Service module offers the opportunity to either complement or replace your existing system.

  • Rapidly book in new repair jobs using a combination of pre-set faults and free-text input, with VAT inclusive or exclusive price entry
  • Select item for repair from a list of those previously sold, rented or repaired for a customer, or instantly add a new item if it was purchased elsewhere
  • Label every item as it arrives in your service department to allow unique tracking
  • Email / text status updates to your customer as a job progresses, improving your customer service while saving you time
  • Optional charging for each step, including examination fee or other refunds/allowances, with VAT calculation and pre-set rates if required

What is NCompass?

NCompass Advanced Retail is a powerful software package that transforms a standard computer into an easy-to-use system to help you run all aspects of your business. NCompass has been especially designed for electrical retailers of any size, and is available in different editions to suit the needs and budgets of the smallest independent retailer or service business, through to the high demands of large multiple chains and ecommerce businesses. This flexibility is reflected in the features, ease-of-use and pricing of the system, and allows any business to purchase a system which will grow and adapt to their changing requirements.

The system will keep track of your stock and customers, and link this information through to other facilities; the Sales system generates and tracks invoices, and produces End-of-Day reports ready for cashing up.

Of course, complete Electronic Point of Sale is available, and the simple addition of till hardware allows NCompass to replace your till and credit card terminal.

Why do I need a new computer system?

Every business is different, and the benefits of a computer system will vary from business to business. Whether you are using a manual, paper-based system or an old software package, there are many advantages of purchasing a system that has been specially designed for the purpose.

For example, NCompass would let you:
  • Find out how much money a customer owes you
  • Get an instant stock valuation, or check the stock level of any item
  • View a complete history for any item in the system
  • Look-up the telephone number for any customer in the system
  • Check the date of purchase for an item
  • Check the status of an item on repair
  • Check how busy each delivery van is
  • Find out how much you paid for an item a customer is asking for a deal on
  • Track a customer’s order for an item, and be notified when it comes into stock
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Integrated Card Processing


Our optional chip & pin solution integrates directly with the rest of the system, to provide a complete solution in a single package. The solution is also available as a stand-alone package for locations where EPOS is not required, and in both wireless and mobile terminals, suitable for movement about the shop, or even for carrying out authorisations in your delivery van!

When processing a transaction in NCompass, the system will automatically transfer the correct payment amount to the card processing system. On-screen prompts guide you through the process, while the PIN pad prompts the customer as necessary.

Express Edition

NCompass Express is a one-stop solution, including everything you need to computerise your business. The package is available in a simple, affordable rental package, including hardware and software support, and upgrades to NCompass as they are released. What’s more, should you decide to upgrade to NCompass Standard, Professional or Enterprise, special upgrade paths are available.

  • All NCompass Standard Features
  • Customer, Stock, Sales and Purchase Ordering
  • Option to add one additional module
  • Dedicated touch-screen EPOS terminal
  • Thermal Receipt Printer
  • Cash drawer
  • Corded barcode scanner
  • A4 laser printer
  • VDSL Wireless Router

Professional Edition

The Professional Edition of NCompass adds a range of powerful extra functionality to the standard system. These features are only available in this enhanced version of software for those businesses which require additional computer-based control of their business. The modules listed below are only available with the Professional and Enterprise editions of NCompass.

  • Field Call Scheduling
  • Customer Order System
  • Enhanced Customer / Sales
  • Enhanced Customer Ledger System
  • Package Discounting & Claim-back Tracking
  • Rapid Sales Price Setup

Enterprise Edition

Building on the features added by NCompass Professional, the Enterprise Edition adds further integration between NCompass and other systems, and opens up further optional expansion routes for your system. This streamlining gives you even greater efficiency and cost-saving potential from your new system. Some of these features are optional extras to the Enterprise edition.

  • Field Call Tracking and associated Costs
  • Send customer details to engineers via SMS
  • Notify customer via SMS
  • Cost Centre Analysis
  • Additional Rental, Maintenance & HP Features
  • Service Job Performance Analysis
  • NCompass EDI Feature
  • Customer Service Invoice Presentation

NCompass has given me more time with my customers, and almost eliminated tiresome paperwork.

- David Pinder, Sureview TV and Video

We will recommend Calculus to any independent electrical retailer. NCompass Advanced Retail is brilliant.

- Matthew Todd, Herbert Todd & Sons

Digital switch-over went like a dream, thanks in no small way to the efficiency and flexibility of NCompass Advanced Retail.

- Martin Havill, Havills of Alphington

Within minutes of looking at NCompass Advanced Retail, I realised how much things had moved on.

- Bill Burton, Maxwell's

Multiple Integrations

With NCompass you can update stock and pricing data to multiple platforms and even schedule deliveries with couriers. Giving you more time to focus on your customers... Here are a few of our integrations!
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NCompass allows you to directly link your stocked products to the Amazon Marketplace and automatically receive orders from Amazon, ready to be processed and invoiced.

  • Add your listing to products in the Amazon catalogue direct from NCompass
  • Easy to setup and manage – just enter the Amazon ASIN product reference and your price
  • Automated updating of stock availability & pricing from within NCompass
  • Automatic notification of Amazon orders via email and within NCompass
  • Mark orders as dispatched with delivery tracking functions
  • Manage company profile , delivery, returns and refund policy within the Amazon Marketplace
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Our eBay Standard integration allow you to create a listing using the eBay web-site, then keep the stock levels and pricing on eBay up-to-date via NCompass Advanced Retail.

  • eBay basic integration allows you to create a listing using the eBay web-site
  • Keep the stock levels and pricing on eBay up-to-date via NCompass
  • Orders are automatically downloaded into NCompass as they are received, which updates your stock levels in-store and on any other linked web-sites so you never over sell.
  • Automated updating of stock availability & pricing from within NCompass
  • Automatically import eBay orders directly into NCompass
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Create, track and produce labels for your shipments with ease from within NCompass whilst utilizing a variety of DPD Service Levels such as 24 hour and 48 hour deliveries.

  • Print postage labels immediately
  • Reduces the workload by removing the need to duplicate data between NCompass and the DPD Portal
  • View up-to-date tracking information from NCompass at the click of a button