NCompass Advanced Retail | Calculus Software Solutions Ltd

Stock, Sales,
Deliveries

Tools to manage your business effectively

For example, NCompass would let you...

- Find out how much money a customer owes you

- Get an instant stock valuation

- View item history

- Manage your delivery schedule

... and much much more!

Rental
Module

Whether you have 20 rental accounts or 20,000 the NCompass Rentals module is ready to help you.

Create multiple rental agreements per customer
Allocate multiple items to each agreement
Add and remove items on active agreements, with any balance correction required automatically calculated
Automatic reminder letters to improve your cash flow
Batch payment support
Fully-controllable arrears system supports multiple arrears level letters, with one-off or general overrides for individual agreements, with management report for severe arrears
Print your rental agreements at point-of-sale

Service
Module

The fully integrated Service module provides a highly flexible solution to the needs of a business with a service department. In keeping with the rest of the system, the Service module offers the opportunity to either complement or replace your existing system.

Rapidly book in new repair jobs using a combination of pre-set faults and free-text input, with VAT inclusive or exclusive price entry
Select item for repair from a list of those previously sold, rented or repaired for a customer, or instantly add a new item if it was purchased elsewhere
Label every item as it arrives in your service department to allow unique tracking
Email / text status updates to your customer as a job progresses, improving your customer service while saving you time
Optional charging for each step, including examination fee or other refunds/allowances, with VAT calculation and pre-set rates if required

What is NCompass?

NCompass Advanced Retail is a powerful software package that transforms a standard computer into an easy-to-use system to help you run all aspects of your business. NCompass has been especially designed for electrical retailers of any size, and is available in different editions to suit the needs and budgets of the smallest independent retailer or service business, through to the high demands of large multiple chains and ecommerce businesses. This flexibility is reflected in the features, ease-of-use and pricing of the system, and allows any business to purchase a system which will grow and adapt to their changing requirements.

The system will keep track of your stock and customers, and link this information through to other facilities; the Sales system generates and tracks invoices, and produces End-of-Day reports ready for cashing up.

Of course, complete Electronic Point of Sale is available, and the simple addition of till hardware allows NCompass to replace your till and credit card terminal.

Why do I need a new computer system?

Every business is different, and the benefits of a computer system will vary from business to business. Whether you are using a manual, paper-based system or an old software package, there are many advantages of purchasing a system that has been specially designed for the purpose.

For example, NCompass would let you:

Find out how much money a customer owes you
Get an instant stock valuation, or check the stock level of any item
View a complete history for any item in the system
Look-up the telephone number for any customer in the system
Check the date of purchase for an item
Check the status of an item on repair
Check how busy each delivery van is
Find out how much you paid for an item a customer is asking for a deal on
Track a customer’s order for an item, and be notified when it comes into stock

Integrated Card Processing

Our optional chip & pin solution integrates directly with the rest of the system, to provide a complete solution in a single package. The solution is also available as a stand-alone package for locations where EPOS is not required, and in both wireless and mobile terminals, suitable for movement about the shop, or even for carrying out authorisations in your delivery van!

When processing a transaction in NCompass, the system will automatically transfer the correct payment amount to the card processing system. On-screen prompts guide you through the process, while the PIN pad prompts the customer as necessary.

Express Edition

NCompass Express is a one-stop solution, including everything you need to computerise your business. The package is available in a simple, affordable rental package, including hardware and software support, and upgrades to NCompass as they are released. What’s more, should you decide to upgrade to NCompass Standard, Professional or Enterprise, special upgrade paths are available.

All NCompass Standard Features
Customer, Stock, Sales and Purchase Ordering
Option to add one additional module
Dedicated touch-screen EPOS terminal
Thermal Receipt Printer
Cash drawer
Corded barcode scanner
A4 laser printer
VDSL Wireless Router

Professional Edition

The Professional Edition of NCompass adds a range of powerful extra functionality to the standard system. These features are only available in this enhanced version of software for those businesses which require additional computer-based control of their business. The modules listed below are only available with the Professional and Enterprise editions of NCompass.

Field Call Scheduling
Customer Order System
Enhanced Customer / Sales
Enhanced Customer Ledger System
Package Discounting & Claim-back Tracking
Rapid Sales Price Setup

Enterprise Edition

Building on the features added by NCompass Professional, the Enterprise Edition adds further integration between NCompass and other systems, and opens up further optional expansion routes for your system. This streamlining gives you even greater efficiency and cost-saving potential from your new system. Some of these features are optional extras to the Enterprise edition.

Field Call Tracking and associated Costs
Send customer details to engineers via SMS
Notify customer via SMS
Cost Centre Analysis
Additional Rental, Maintenance & HP Features
Service Job Performance Analysis
NCompass EDI Feature
Customer Service Invoice Presentation

NCompass has given me more time with my customers, and almost eliminated tiresome paperwork.

- David Pinder, Sureview TV and Video

We will recommend Calculus to any independent electrical retailer. NCompass Advanced Retail is brilliant.

- Matthew Todd, Herbert Todd & Sons

Digital switch-over went like a dream, thanks in no small way to the efficiency and flexibility of NCompass Advanced Retail.

- Martin Havill, Havills of Alphington

Within minutes of looking at NCompass Advanced Retail, I realised how much things had moved on.

- Bill Burton, Maxwell's

Multiple Integrations

With NCompass you can update stock and pricing data to multiple platforms and even schedule deliveries with couriers. Giving you more time to focus on your customers... Here are a few of our integrations!

Seamless Integration with Amazon

Experience the power and convenience of managing your Amazon listings directly from NCompass. Our comprehensive integration allows for effortless control over your Amazon Marketplace presence, ensuring that your products are always up-to-date and your operations run smoothly

Key Features

Setup Your Own Listings: Create and manage Amazon listings (ASINs) directly from NCompass.
Manage MFN Listings: Control listing status, shipping details, pricing, and stock levels for Merchant Fulfilled Network (MFN) listings.
Manage FBA Listings: Oversee listing status and pricing for Fulfilled By Amazon (FBA) listings.
SmartConnect Integration: Enjoy full support for SmartConnect integration with Sellerflex accounts, including stock levels, shipment processing, and dispatch.
Order Management: As MFN orders are received, they are downloaded automatically and stock is reserved.
Pick, Pack, and Dispatch: Use our warehouse management system and carrier integration, or manage manually if preferred.
Use our carrier integration to book shipping and print carrier labels direct from NCompass.
Dispatch and tracking data is automatically sent back to Amazon.
Sales data for MFN and FBA orders automatically included in your VAT reporting for your Sales VAT figures.

Listing Process

Adding your own listing to a product on Amazon is as simple as:

Add ASIN and your shipping details: Input the ASIN, your price, and a few basic details into NCompass
Automatic Listing: Your product listing is automatically added to Amazon and appears in Seller Central
Manage FBA Listings: Oversee listing status and pricing for Fulfilled By Amazon (FBA) listings.
Automated Updates: Any updates to price and stock levels in NCompass are automatically reflected on Amazon

Additional Benefits

Profile Management: Manage your company profile, delivery, returns, and refund policies within the Amazon Marketplace.
Data Compliance: Order data is downloaded to NCompass, adhering to Amazon’s data processing and retention policies for personal information (PII).
Payment Tracking: Track payment settlements from Amazon against your orders, and report on outstanding balances for your accountant
Sales Analytics: Include your Amazon sales in NCompass sales analytics for comprehensive reporting.
VAT Reporting: Incorporate your Amazon sales into your Sales VAT reports alongside other sales channels, aiding in the preparation of your HMRC VAT return.

Optimize your Amazon Marketplace operations with NCompass, providing you with the tools and insights needed to succeed in a competitive online environment.

Our eBay Standard integration allow you to create a listing using the eBay web-site, then keep the stock levels and pricing on eBay up-to-date via NCompass Advanced Retail.

eBay basic integration allows you to create a listing using the eBay web-site
Keep the stock levels and pricing on eBay up-to-date via NCompass
Orders are automatically downloaded into NCompass as they are received, which updates your stock levels in-store and on any other linked web-sites so you never over sell.
Automated updating of stock availability & pricing from within NCompass
Automatically import eBay orders directly into NCompass

Create, track and produce labels for your shipments with ease from within NCompass whilst utilizing a variety of DPD Service Levels such as 24 hour and 48 hour deliveries.

Print postage labels immediately
Reduces the workload by removing the need to duplicate data between NCompass and the DPD Portal
View up-to-date tracking information from NCompass at the click of a button